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Job Title Business Intelligence Analyst
Job Vacancy Type Permanent
Contract Duration  
Duration Type Ongoing
Anticipated Start Date 01/07/2019
Client Industry Banking
Reason For Hire New Position
Country South Africa
Province Gauteng
Region Johannesburg North
Staff Requisition Number 7378
Job System UIN 4564
Number Of Positions 1
Recruiting Start Date  
Submissions Closing Date  
Company MI Customer Engagement
Area Customer Management
Department Customer Experience (CUSS)

Business Intelligence Analyst

in Johannesburg North
Start date: 01.07.2019
Terms of reference

To service the information and analytical needs of the business



  • Matric + relevant data qualifications


  • 3-5 years’ experience in data management and reporting in a financial institution.


  • Facilitation skills
  • Analytical skills
  • Secretariat skills
  • Data management and reporting
  • AB Banking systems
  • External environments
  • SQL, SSRS, Access skills; Power BI
  • Research skills
  • MS Office skills
  • Project management skills
  • Inter personal skills


  • Ability to influence peers
  • Confidentiality
  • Initiative


  • Communication skills (verbal and written)
  • Attention to detail
  • Deadline driven
  • Conflict management skills


Production of standard daily, weekly and monthly MIS

  • Ensure that all relevant MIS is produced, including but not limited to:
  • New business reporting,
  • Product reporting
  • Channel reporting,
  • Customer reporting
  • Performance Reporting
  • Productivity Reporting,
  • Bureau Reporting
  • Relevant exception reports,
  • Executive Pack reporting

MIS delivery platform and management

  • Translate business requirements into advanced MIS Reports
  • Automation of Business users reporting needs, consulting with users, best practise solutions to optimize reporting, identify opportunities to utilise data and so drive optimisation of analytics, and forecasts
  • Utilize analytics tools (Power BI, SSRS, Excel, and SQL) to provide actionable insights

Provision of data for ad hoc reporting and analysis projects

  • Manage the provision of data for analysis of ad hoc investigations and provide solutions and recommendations to the business
  • Manage the relationship with the AB business unit heads and other staff.
  • Liaison with data teams in collections and other areas of the business to ensure that data provided is accurate, complete and consistent with data in other areas.
  • Provide reporting into the regular (monthly and quarterly) forums in accordance with timelines and quality standards.


  • Create and maintain productive relationships with internal clients.
  • Keep the client informed about progress through written communication, telephone communications and/or face to face meetings
  • Build a positive image by exceeding client expectations at all times
  • Treat internal and external customers fairly at all times

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